Terms and Conditions
Effective date: 19-11-2025
This website is operated by QJ Global Group LLC, trading as Grimstrike (“we”, “us”, “our”). QJ Global Group LLC provides this website, along with all information, tools, and services available through the site (collectively, the “Service”), to you (“you”, “the user”) conditioned upon your acceptance of all terms, conditions, policies, and notices presented here.
By visiting our website and/or purchasing something from us, you engage in the “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing any part of the website, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you must not access the website or use any portion of the Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features, tools, products, or services added to the store are automatically subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes directly to the website. It is your responsibility to review this page periodically for updates. Continued use of or access to the website after updates are posted constitutes acceptance of those changes.
Our online store is hosted on Shopify Inc., which provides us with the secure ecommerce platform used to display products, process orders, and support safe transactions.
To ensure transparency and consumer protection, we clearly disclose essential information about:
• our business identity,
• how to contact us,
• product availability and order processing,
• pricing and billing practices,
• shipping timelines,
• eligibility for returns and refunds,
• and customer support procedures.
By using our website, you acknowledge and agree to these disclosures and the policies they reference.
Section 1 – Online store terms
By using this website, you confirm that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You agree that you will not use the website or any products purchased from us for any unlawful, fraudulent, or unauthorized purpose, and that you will comply with all applicable federal, state, and local laws in the United States, including but not limited to consumer protection laws, online commerce regulations, data protection rules, and intellectual property laws.
You must not upload, transmit, or distribute any malicious code, spyware, viruses, or harmful scripts that could disrupt or compromise the security, functionality, or performance of the service or our systems.
Any breach or suspected breach of these terms may result in immediate suspension or termination of your access to the service without prior notice, and may be reported to relevant authorities where required.
We maintain the right to limit, suspend, or deny access to the service at our sole discretion to protect our business, our customers, and the integrity of the platform.
Section 2 – General conditions
We reserve the right to refuse service to anyone, for any reason, at any time, including situations involving suspected fraud, abusive behavior, policy violations, or risks to our operations or customers.
You acknowledge that certain content you submit to the website, excluding payment card data, may be transferred unencrypted and may involve transmissions across various networks and technical adjustments to meet the requirements of connecting systems.
Payment card information is always processed securely through compliant third-party providers using industry-standard encryption and payment protection protocols.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any part of the service, including website content, product listings, images, or branding, without our express written permission.
You may not interfere with or attempt to bypass any security or technical features of the website, including systems designed to protect user data, verify transactions, or maintain platform stability.
Section headings in these terms are provided for convenience only and do not limit or affect the meaning of any clause.
Section 3 – Accuracy, completeness and timeliness of information
We make every effort to ensure that all information on our website is accurate and up to date, incomplete, or outdated. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material provided on this website is at your own risk.
This website may include historical information from time to time. Historical information is not current and is provided solely for reference. We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information. You agree that it is your responsibility to monitor any changes made to our website.
Section 4 – Modifications to the service and prices
Prices for our products may change at any time without prior notice. We reserve the right to modify, suspend, or discontinue the service, or any part of it, at any time and without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the service, provided such actions comply with applicable United States regulations. These rights allow us to maintain accurate presentation of information, transparent pricing, and stable service performance.
Section 5 – Products or services
Certain products or services may be available exclusively online through this website. These items may have limited quantities and are eligible for return only as outlined in our Refund & Return Policy.
We make every effort to display product colors, images, and details accurately. However, we cannot guarantee that any device display or browser setting will precisely reflect the actual color, lighting, or appearance of the product you receive.
We reserve the right to limit sales of any product or service to any person, household, region, or jurisdiction when required for operational, legal, or logistical reasons. These limits may be applied on a case-by-case basis. We may also limit available quantities, adjust product descriptions, update pricing, or discontinue products at any time without prior notice.
All product descriptions, availability information, and pricing are subject to change at any time. Any offers or promotions displayed on this website are void where prohibited by law.
We do not guarantee that any product, service, or information obtained from this website will meet your personal expectations, nor do we guarantee that all errors in product listings, imagery, or descriptions will be corrected.
Section 6 – Accuracy of billing and account information
We reserve the right to refuse or cancel any order placed with us. Order limitations may apply per person, per household, or per transaction. These limits may also include orders placed using the same customer account, payment method, billing information, or shipping address.
If an order is modified or cancelled, we may attempt to notify you using the email address, billing address, or phone number provided at checkout. It is your responsibility to ensure that all contact information is accurate and accessible.
We may restrict or prohibit orders that appear to be placed by resellers, distributors, or any party attempting to purchase goods for commercial redistribution without authorization.
You agree to provide complete, accurate, and up-to-date account and billing information for all purchases made through our website. This includes maintaining valid email, billing, and payment details so that your transactions can be processed and we can contact you when necessary.
Section 7 – Optional tools
From time to time, we may provide access to third-party tools that we do not control, monitor, or manage.
You acknowledge that these tools are provided on an “as is” and “as available” basis without any warranties, representations, or conditions of any kind.
We are not responsible for any issues, losses, or damages that may arise from your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you understand and accept the terms provided by the relevant third-party provider.
You are responsible for reviewing and approving the policies, conditions, and security practices of any third-party tools before using them.
We may introduce new features, services, or tools in the future, and any new additions will automatically fall under these Terms of Service without requiring separate notice.
Your continued use of optional tools or new features signifies acceptance of the applicable terms.
Section 8 – Third-party links
Certain content, products, or services available on this website may contain materials or links from third parties.
Links may direct you to external websites that are not affiliated with us, and we do not guarantee the accuracy, reliability, or completeness of any third-party information.
We are not responsible for examining or evaluating third-party websites and assume no liability for their content, products, or services.
We are not liable for any damages, losses, or issues resulting from your access to or interaction with third-party sites.
Any purchases, transactions, or communications you conduct with a third-party website are made entirely at your own risk and are governed by the policies and terms of that third party.
You are responsible for reviewing their rules, privacy practices, and terms before engaging in any transaction.
Any complaints, claims, or concerns regarding third-party products or services must be directed to the third-party provider.
We do not intervene in disputes arising from external websites or unaffiliated services.
Section 9 – User comments, feedback, and other submissions
If you submit materials at our request, or if you voluntarily provide ideas, suggestions, proposals, feedback, or other content (“comments”), you agree that we may edit, copy, publish, distribute, translate, or use those comments at any time and in any medium.
We are not required to keep comments confidential, provide compensation, or respond to any submission.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, harmful, or otherwise inappropriate, including content that violates intellectual property rights or these terms.
We are not obligated to review or remove user-generated content unless required by applicable United States law.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You also agree that your comments will not contain unlawful, abusive, or obscene material, and will not include malware, harmful scripts, or any code capable of affecting website performance or security.
You may not use a false email address, impersonate another person, or mislead us or others about the origin of any submission.
You are solely responsible for the accuracy and legality of the comments you provide, and we assume no liability for any user-generated content posted by you or by any third party.
Section 10 – Personal information
The submission of personal information through this website is governed by our Privacy Policy. That policy explains how your information is collected, used, stored, and protected, as well as the rights and choices available to you.
By using this website or placing an order, you consent to the handling of your personal information as described in our full Privacy Policy.
Section 11 – Errors, inaccuracies, and omissions
From time to time, information on this website or within the service may contain typographical errors, inaccuracies, or omissions.
These may include details related to product descriptions, pricing, promotions, shipping charges, delivery estimates, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or modify information at any time without prior notice.
This includes the right to cancel orders if any information within the service or on any related page is found to be inaccurate, even after an order has been submitted.
We are not obligated to update or clarify information on the website unless required by applicable United States law.
Any stated update or refresh date should not be interpreted as confirmation that all information has been modified or updated.
Section 12 – Prohibited uses
You are prohibited from using this website or its content for any unlawful, fraudulent, harmful, or abusive purpose.
This includes any activity that violates federal, state, or local regulations, rules, or laws.
You may not infringe upon or violate our intellectual property rights or the rights of others.
You may not harass, abuse, insult, defame, harm, threaten, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
You may not submit false or misleading information.
You must not upload, transmit, or distribute any viruses, malware, harmful scripts, or code that could interfere with the security, functionality, or performance of the website.
You may not collect, track, or attempt to access the personal information of other users.
You may not spam, phish, pharm, pretext, spider, crawl, or scrape any part of the website or its infrastructure.
You may not use the website for any obscene or immoral purpose.
You may not attempt to bypass, disable, or interfere with any security features, access controls, or protective systems used by the service.
We reserve the right to suspend or terminate your access to the website or any related services if you engage in prohibited activities.
Termination may occur without notice when necessary to maintain security, protect users, or comply with legal requirements.
Section 13 – Disclaimer of warranties; limitation of liability
We do not guarantee, represent, or warrant that your use of the service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that any result obtained from the use of the service will be accurate, reliable, or consistent.
You acknowledge that we may suspend or discontinue the service at any time without prior notice.
We are not obligated to maintain continuous access, availability, or functionality whenever operational, legal, or technical reasons require interruptions.
You agree that your use of the service, or inability to use the service, is entirely at your own risk.
The service and all products provided through the service are offered on an “as is” and “as available” basis without any express or implied warranties.
This includes implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where such exclusions are prohibited by applicable United States law.
In no event shall QJ Global Group LLC (trading as Grimstrike), or our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers, be liable for any direct, indirect, incidental, punitive, special, or consequential damages.
This includes losses related to profit, revenue, savings, data, business interruption, replacement costs, or any similar damages arising from your use of the service or any product purchased through the website.
This limitation also applies to any claim related to errors, omissions, delays, service interruptions, transmission failures, or content inaccuracies.
We are not responsible for damages arising from your reliance on information obtained through the service or from content made available through the website.
Some states do not allow the exclusion or limitation of liability for incidental or consequential damages.
In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless QJ Global Group LLC (trading as Grimstrike), along with our affiliates, officers, directors, agents, contractors, suppliers, service providers, and employees, from any claim or demand made by a third party.
This includes reasonable attorneys’ fees arising from your breach of these terms, any referenced policies, or your violation of any applicable law or the rights of another person.
You are responsible for ensuring that your actions, submissions, and use of the website comply with all federal, state, and local regulations.
Any loss, damage, or legal dispute caused by your misuse of the service or failure to follow these terms may result in your obligation to compensate us for associated costs.
Section 15 – Severability
If any part of these terms is found to be unlawful, void, or unenforceable, that portion will still be enforced to the fullest extent permitted by applicable United States law.
The unenforceable portion will be considered removed from the agreement without affecting the validity of the remaining terms.
The remaining provisions will continue to apply and remain legally binding.
This ensures that the overall agreement remains effective even if a specific clause cannot be enforced.
Section 16 – Termination
Any obligations or liabilities incurred before the termination date will continue to apply after this agreement ends.
This includes payment obligations, legal responsibilities, and any duties that must remain in effect to protect either party.
These terms remain active unless terminated by you or by us.
You may end this agreement at any time by informing us that you no longer wish to use the service, or by discontinuing your use of the website.
If we determine, or reasonably suspect, that you have violated any part of these terms, we may terminate this agreement without prior notice.
You will remain responsible for all amounts owed up to the date of termination, and we may restrict or block your access to the service.
Section 17 – Entire agreement
The failure by us to enforce any right or provision in these terms does not constitute a waiver of that right or provision.
All rights remain enforceable unless expressly waived in writing.
These terms, together with all policies posted on this website, form the entire agreement between you and us.
They replace any previous agreements, communications, or understandings—whether written or verbal—regarding your use of the service.
Any uncertainty or ambiguity in interpreting these terms will not be held against the drafting party.
All provisions should be interpreted in a fair and reasonable manner consistent with applicable United States law.
Section 18 – Governing Law
These Terms, and any separate agreements under which we provide services, are governed by the laws of the United States and the laws of the State of Delaware, where QJ Global Group LLC is legally organized and primarily managed. All rights and obligations will be interpreted in accordance with applicable federal, state, and local consumer protection regulations.
Any dispute arising out of or relating to your use of the website, your purchase of products, or these Terms will be handled exclusively under the appropriate U.S. jurisdiction, unless mandatory consumer protection laws require otherwise.
Nothing in this section limits your statutory rights as a consumer.
Section 19 – Changes to terms of service
You may review the most current version of these terms at any time on this page.
All updates, revisions, or modifications will be posted directly on the website.
We reserve the right to change or replace any part of these terms at our discretion.
It is your responsibility to check this page periodically for updates.
Your continued use of the website after any changes are posted constitutes acceptance of the updated terms.
If you do not agree with the modified terms, you should stop using the website and discontinue the service.
Business information
Brand Name: Grimstrike
Owned and Operated By: QJ Global Group LLC
Address: 1201 North Market Street
Suite 111
Wilmington, DE 19801
USA
Contact details
Email: support@grimstrike.com
Phone: +1 929-394-5682
Customer service
Support hours: Monday to Friday, 8:00 am – 5:00 pm (Eastern Time)
We aim to respond within 24 hours.
